I went to a movie today at Queen Street, I hate that cinema so much.
Firstly, it's like a weird little maze. Everything is hidden and the stairs are weird - as my brother once said 'someone should hurt the idiot architect who designed this place and give awards to the engineer who made it work.' It's a bloody nightmare.
At one point, Queen Street was the busiest cinema in the country - which is pretty amusing when you look at the number of toilets they provide. There is a bathroom on each level and I believe 3 or 4 levels, however each bathroom is tiny - only a small handful of toilets on each level - which is ridiculous when you think about how movie theatres work - massive amounts of people, many of whom need the bathroom, exiting and going there at the same time. Cinemas should have massive hallways of toilets, which for the most part will remain empty, but at peak times they'll still develop a queue.
Then there's the legroom - there's nothing. Clearly I'm spoiled from Sylvia Park, Broadway and Rialto, but I always get cramps at Queen Street - particuarly in the Imax cinema - because there's just no room to stretch... or move.
Lastly there's the quality of the product itself. Having been a projectionist for so long I spot dust on the film, scratching and bad sound really easily. I notice when the lens or port glass (that's the glass between the projector and the cinema) aren't clean. I can even tell you if the projector itself hasn't been cleaned in a few months.
So when I go to Queen Street and see scratched films which have been put together poorly containing bad sound and which are often out of frame slightly or out of focus, I get really annoyed.
I don't like paying for movies. Thankfully years of industry experience mean I rarely have to pay full price for them (between friends hooking me up, half-price cards, free tickets and various other tricks), and I'm more lenient with those films I haven't had to pay $16 to go see, but when I have to pay for a film, I expect quality.
I expect to see a print which has been cared for played in a projector that has at least had routine maintenance performed on it in the last 3 months. Call me crazy, but basically I want a quality product, just like I would expect if I were buying milk, or towels, or jeans. Like everything, to me a movie is a product - and I'm yet to recieve a good-quality one at the Queen Street complex.
So why not complain? Well the fact is I have, and was blown off by their technical manager with a bunch of bullshit months ago from the last time I was there.
Clearly, judging by today's dismal showing, the standards are still low. I recognise that projection is a hard and low-paying job, however I also know that the projectionists at SkyCity are paid more than any other chain and that projection is a job which people develop a passion for - if you've been a projectionist for more than 12 months, chances are it's in your blood and it will never leave - you're a projectionist for life. That passion will usually mean you'll go a little further or do a little more in order to do your job properly. If you're a projectionist, your job is to entertain hundreds (and sometimes thousands) of people daily. To do that to a high standard is a matter of pride, and I don't see that at Queen Street at all.
It all culminates into me wanting to avoid this cinema like the plague. I won't go there at all with my friends because I just end up bitching about everything that is wrong with the film.... before getting lost on my way out, while trying to find a bloody toilet.